> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.raizers.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I credit my account?

Before you can invest in one of our campaigns, you must top up your Raizers account. To do this, you must first verify your profile by providing your personal details and uploading your supporting documents.

From your personal dashboard, go to the “**My portfolio**” section and click on the “**Credit**” button.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/6/a/2/b6a20499f3f7d000/image_1kq3u2.png)

You can choose to top up your account by bank transfer or by credit/debit card.
* **By bank transfer in €**: on the “Top Up” page, you will find an IBAN and a BIC which you can enter into your bank’s online banking system to make a transfer for the amount of your choice.
* **By bank transfer in CHF**: enter the amount you wish to top up. You will then find an IBAN, a BIC and a reference number which you can enter into your bank’s online banking system to make a transfer of the amount of your choice.

The funds will appear in your Raizers account within 24 to 48 hours (standard interbank processing time).

If you’re unable to top up your account, please ensure your profile has been verified and that your bank isn’t blocking the transaction.