Articles on: Personal account

My Raizers account

I am having problems with my Raizers account


  1. The funds do not appear on my account


I made a transfer to fund my account but the credited funds do not appear on my Raizers account: when funds are credited by bank transfer, a classic interbank delay applies, so the account is not credited immediately.


  1. I can't credit my account


You want to fund your account but you cannot. Please check that your profile is validated or that your bank is not blocking the transaction.


  1. Summary of transactions


You have noticed an error in the summary table of your transactions. Please contact us directly by email at contact@raizers.com or by phone at 01 83 62 21 21.


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Updated on: 05/04/2022

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