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Personal account
Creating a profile, changing personal information, tracking my investments and payments?
Registration
How to become a member on the Raizers platform
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Problems with registration
You are experiencing problems with your registration. If you are affected by any of the problems below, please follow the instructions. Sponsor code unusable If this message appears when you enter the sponsor code, it means that your sponsor has already reached the maximum number of sponsored. Please enter another sponsor code, or regist
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Forgot my password?
Click on "forgot password". If you have forgotten your password, click on "Forgot your password?" and enter your email address. You will then receive an automatic email at the address you entered with a unique link to generate your new password. Reset password , you must complete the suitability questionnaire. If your adequacy test is not validated, it means that some of your answers do not meet the AMF's requirements to be an investor on a platform such as Raizers. You can contact us by phone for more information. Related articles : [My personal data](/en/article/m
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How do I credit my account?
Before you can invest in any of our operations, you must fund your Raizers account. To do this, you must first validate your profile. From your personal space, in the "My Investments" section, click on the "Credit" button How to transfer funds You can choose to credit your account by bank transfer or by bank card. ** By transfer in €*
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How do I debit my account?
As soon as your account balance is positive, you can debit it and transfer it to your bank account. From your personal space, in the "My account" section, click on the "Debit" button Fill in your bank details and register **Enter the amount you wish
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My Raizers account
The funds do not appear on my account I made a transfer to fund my account but the credited funds do not appear on my Raizers account: when funds are credited by bank transfer, a classic interbank delay applies, so the account is not credited immediately. I can't credit my account You want to fund your account but you cannot. Please check that your profile is validated or that your bank is not blocking the
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My portfolio
I can't find my subscription data From your personal space, go to "My portfolio". In the "My Investment portfolio" table, click on the arrow in the last column of the relevant operation on "View subscription". You will find all the information concerning your subscription, including your subscription form and provisional repayment schedule. ![](https://storage.crisp.chat/users/helpdesk/website/b6a20499f3f7d00
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