How do I debit funds from my account ?

As long as your account balance is positive, you can withdraw funds and transfer them to your bank account.

• From your personal account, under the “My portfolio” section, click on the “debit” button

• Enter your bank account details and save

When you save your bank account details, you’ll be redirected to an authentication page provided by our payment provider Mangopay. You’ll be asked to enter your email address, your telephone number and the PIN you previously provided during one of your previous authentication sessions. A code will be sent to you via text message, which you must enter for the authentication to be validated. Find out more about two-factor authentication

• Your bank details are subject to an internal verification process, which may take between 24 and 48 hours. You will receive an email or notification once they have been validated.
• Once your bank details have been validated, go to the debit page, enter the amount you wish to debit, then click on “Debit my account”.
• The funds will appear in the bank account you have provided within 24 to 48 hours (standard interbank processing time).

Updated on: 22/09/2026