Articles on: Personal account

My Raizers account

I am having problems with my Raizers account

The funds do not appear on my account

I made a transfer to fund my account but the credited funds do not appear on my Raizers account: when funds are credited by bank transfer, a classic interbank delay applies, so the account is not credited immediately.

I can't credit my account

You want to fund your account but you cannot. Please check that your profile is validated or that your bank is not blocking the transaction.

Summary of transactions

You have noticed an error in the summary table of your transactions. Please contact us directly by email at or by phone at 01 83 62 21 21.

Related article:
- How do I credit my account?

Updated on: 05/04/2022

Was this article helpful?

Share your feedback


Thank you!