Problems with registration

You are experiencing problems with your registration. If you are affected by any of the problems below, please follow the instructions.

My sponsor code does not work

Sponsor code unusable



If this message appears when you enter the sponsor code, it means that your sponsor has already reached the maximum number of sponsored. Please enter another sponsor code, or register without a sponsor code.

No sponsor code



If this message appears when you enter the sponsor code, it means that the sponsor code you entered is not listed in our system and cannot be used. Please enter another sponsor code, or register without a sponsor code.

Sponsor code disabled



If this message appears when you enter the sponsor code, this means that the sponsor code or promo code you entered is no longer active and cannot be used. Please enter another sponsor code, or register without a sponsor code.

Related articles:
- I forgot to enter my sponsor code when I registered
- Sponsorship rules

My phone number is not accepted

I have entered a landline telephone number

The telephone number you enter during registration must be a mobile phone number. Please fill in this field with a mobile phone number.

Why do I need to fill in a mobile phone number?

It is necessary to enter a mobile phone number when registering, as this will be used to receive the verification SMS at each investment on the platform.

I have entered my phone number incorrectly

The telephone number you enter when you register must be in the standard format associated with the correct country code.

Related article:
- Registration

Updated on: 05/04/2022